There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
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p. 130Akio Morita
Too many Japanese believe that they can say whatever they like in Japanese ('that statement was for a domestic audience' is very often an excuse for gaffes), as though Japanese is some secret code."
Debito (born David Christopher Aldwinckle) Arudou
We all live to a formula. Maybe the secret lies in keeping that formula secret.
Peter Greenaway
The concept of disease is fast replacing the concept of responsibility. With increasing zeal Americans use and interpret the assertion "I am sick" as equivalent to the assertion "I am not responsible": Smokers say they are not responsible for smoking, drinkers that they are not responsible for drinking, gamblers that they are not responsible for gambling, and mothers who murder their infants that they are not responsible for killing. To prove their point — and to capitalize on their self-destructive and destructive behavior — smokers, drinkers, gamblers, and insanity acquitees are suing tobacco companies, liquor companies, gambling casinos, and physicians.
Can American society survive this legal-psychiatric assault on its moral and political foundations?Thomas Szasz
The "patron saint" of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
Akio Morita
...the differences between U.S. and Japanese companies go beyond the cultural.
Akio Morita
Morita, Akio
Morkot, Robert
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