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Robert M. Pirsig

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Now, to take that which has caused us to create the world, and include it within the world we have created, is clearly impossible. That is why Quality cannot be defined. If we do define it we are defining something less than Quality itself.
--
Ch. 20

 
Robert M. Pirsig

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Religion isn't invented by man. Men are invented by religion. Men invent responses to Quality, and among these responses is an understanding of what they themselves are. You know something and then the Quality stimulus hits and then you try to define the Quality stimulus, but to define it all you've got to work with is what you know. So your definition is made up of what you know. It's an analogue to what you already know. It has to be. It can't be anything else. And the mythos grows this way. By analogies to what is known before. The mythos is a building of analogues upon analogues upon analogues. These fill the collective consciousness of all communicating mankind. Every last bit of it. The Quality is the track that directs the train. What is outside the train, to either side... that is the terra incognita of the insane. He knew that to understand Quality he would have to leave the mythos. That's why he felt that slippage. He knew something was about to happen.

 
Robert M. Pirsig
 

In recognizing that words have the power to define and to compel, the semanticists are actually testifying to the philosophic quality of language which is the source of their vexation. In an attempt to get rid of that quality, they are looking for some neutral means which will be a nonconductor of the current called “emotion” and its concomitant evaluation.

 
Richard Weaver
 

In recognizing that words have power to define and to compel, the semanticists are actually testifying to the philosophic quality of language which is the source of their vexation. In an attempt to get rid of that quality, they are looking for some neutral means which will be a nonconductor of the current called “emotion” and its concomitant of evaluation.

 
Richard Weaver
 

Above all I feel that you must resign yourself to taking me as I am, that is, with the congenital quality (or weakness) which ever since my childhood has caused my spiritual life to be completely dominated by a sort of profound 'feeling' for the organic realness of the World. At first it was an ill-defined feeling in my mind and heart, but as the years have gone by it has gradually become a precise, compelling sense of the Universe's general convergence upon itself; a convergence which coincides with, and culminates at its zenith in, him in quo omina constant, and whom the Society has taught me to love.

 
Pierre Teilhard de Chardin
 

In Europe and in America, people are now more interested in the cost of quality and in systems of quality-audit. But in Japan, we are keeping very strong interest to improve quality by use of methods which you started....when we improve quality we also improve productivity, just as you told us in 1950 would happen.

 
W. Edwards Deming
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