In large-scale organizations, the factual approach must be constantly nurtured by high-level executives. The more layers of authority through which facts must pass before they reach the decision maker, the greater the danger that they will be suppressed, modified, or softened, so as not to displease the "brass". For this reason, high-level executives must keep reaching for facts or soon they won't know what is going on. Unless they make visible efforts to seek and act on facts, major problems will not be brought to their attention, the quality of their decisions will decline, and the business will gradually get out of touch with its environment.
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p. 31Marvin Bower
What are the facts? Again and again and again — what are the facts? Shun wishful thinking, ignore divine revelation, forget what "the stars foretell," avoid opinion, care not what the neighbors think, never mind the unguessable "verdict of history" — what are the facts, and to how many decimal places? You pilot always into an unknown future; facts are your single clue. Get the facts!
Robert A. Heinlein
[On Empiricism] It is evident, on the basis of our considerations, that this appearance of success cannot in the least be regarded as a sign of truth and correspondence with nature. Quite the contrary, suspicion arises that the absence of major difficulties is a result of the decrease of empirical content brought about by the elimination of alternatives, and of facts that can be discovered with their help. In other words, the suspicion arises that this alleged success is due to the fact that the theory, when extended beyond its starting point, was turned into rigid ideology. Such Ideology is "successful" not because it agrees so well with the facts; it is successful because no facts have been specified that could constitute a test, and because some such facts have been removed. Its "success" is entirely man-made. It was decided to stick to some ideas, come what may, and the result was, quite naturally, the survival of these ideas. If now the initial decision is forgotten, or made only implicitly, for example, if it becomes common law in physics, then the survival itself will seem to constitute independent support., it will reinforce the decision, or turn it into an explicate one, and in this way close the circle. This is how empirical "evidence" may be created by a procedure which quotes as its justification the very same evidence it has Produced.
Paul Karl Feyerabend
Knowledge is a collection of facts. Wisdom is the use of knowledge. Without facts there is no knowledge. Without knowledge there is no wisdom. Facts prevent what nothing can cure. Facts are Man's best defense mechanism. Without them men fumble, falter and fail. Without them nations decline and fall. Wisdom wins wars before they start. Knowledge aborts national hostilities. Wisdom obviates racial antipathies. Knowledge effaces religious animosities. Emancipation from bigotry prefaces peace. Intolerance takes all and gives nothing. Peace rewards reciprocal respect and regard. To all Men of Good Will, "Pax Vobiscum!"
Benjamin H. Freedman
Executives do many things in addition to making decisions. But only executives make decisions. The first managerial skill is, therefore, the making of effective decisions.
Peter F. Drucker
Many, and I think the determining, constitutive facts remain outside the reach of the operational concept. And by virtue of this limitation—this methodological injunction against transitive concepts which might show the facts in their true light and call them by their true name—the descriptive analysis of the facts blocks the apprehension of facts and becomes an element of the ideology that sustains the facts. Proclaiming the existing social reality as its own norm, this sociology fortifies in the individuals the “faithless faith” in the reality whose victims they are.
Herbert Marcuse
Bower, Marvin
Bowie, David
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