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Howard Scott

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We never had any use for Taylor nor any of the efficiency or scientific management crowd. They never realized that human toil was the last thing in the world you had to be efficient about; the only way to be really efficient is to eliminate it entirely, and this would have been heresy to any of the Taylor, Gant, Barth, Cook efficiency crowd. It is sad to contemplate that men of the technical ability of the names mentioned in this paragraph were so lame in their thinking and social outlook that they missed the boat so completely. Who in hell wants to be efficient with a shovel, and what sense would there be even if you succeeded? They should have had their heads opened with a shovel, it might have been more effective.
--
"History and Purpose of Technocracy" in Northwest Technocrat (July 1965)

 
Howard Scott

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Once efficiency is universally accepted as a rule, it becomes an inner compulsion and weighs like a sense of sin, simply because no one can ever be efficient enough, just as no one can ever be virtuous enough. And this new sense of sin only contributes further to the enervation of leisure, for the rich as well as the poor.

 
Clement Greenberg
 

Plato defined a slave as one who accepts from another the purposes which control his conduct. This condition obtains even where there is no slavery in the legal sense. It is found wherever men are engaged in activity which is socially serviceable, but whose service they do not understand and have no personal interest in. Much is said about scientific management of work. It is a narrow view which restricts the science which secures efficiency of operation to movements of the muscles. The chief opportunity for science is the discovery of the relations of a man to his work — including his relations to others who take part — which will enlist his intelligent interest in what he is doing. Efficiency in production often demands division of labor. But it is reduced to mechanical routine unless workers see the technical, intellectual, and social relationships involved in what they do, and engage in their work because of the motivation furnished by such perceptions. The tendency to reduce such things as efficiency of activity and scientific management to purely technical externals is evidence of the one-sided stimulation of thought given to those in control of industry — those who supply its aims. Because of their lack of all-round and well-balanced social interest, there is not sufficient stimulus for attention to the human factors and relationships in industry. Intelligence is narrowed to the factors concerned with technical production and marketing of goods. No doubt, a very acute and intense intelligence in these narrow lines can be developed, but the failure to take into account the significant social factors means none the less an absence of mind, and a corresponding distortion of emotional life.

 
John Dewey
 

Effectiveness is doing the things that get you closer to your goals. Efficiency is performing a given task (whether important or not) in the most economical manner possible. Being efficient without regard to effectiveness is the default mode of the universe.

 
Timothy Ferriss
 

Scientific and technological progress themselves are value-neutral. They are just very good at doing what they do. If you want to do selfish, greedy, intolerant and violent things, scientific technology will provide you with by far the most efficient way of doing so. But if you want to do good, to solve the world's problems, to progress in the best value-laden sense, once again, there is no better means to those ends than the scientific way.

 
Richard Dawkins
 

Bolshevism is an extraordinary experiment. It is not impossible that the drift of social evolution henceforward may be in the direction of communism. The Bolshevist experiment may be worth trying. But I think that Russia errs badly in the execution of her ideal. The Russians make the mistake of putting party faith above efficiency. They replace efficient men by politicians. Their test stone of public service is not the accomplishment but devotion to a rigid creed.

 
Albert Einstein
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