Many of the familiar principles of Quality management amount to an elaboration of this simple truth: an innovative, healthy organization requires that we work with people rather than do things to them.
Alfie Kohn
Pournelle's Iron Law of Bureaucracy states that in any bureaucratic organization there will be two kinds of people: those who work to further the actual goals of the organization, and those who work for the organization itself. Examples in education would be teachers who work and sacrifice to teach children, vs. union representative who work to protect any teacher including the most incompetent. The Iron Law states that in all cases, the second type of person will always gain control of the organization, and will always write the rules under which the organization functions.
Jerry Pournelle
Success on any major scale requires you to accept responsibility. You have to assume all the problems, difficulties and doubts of other people, and to reflect back your capacity for decision-making and action, and for enduring without visible signs of worry or panic. In the final analysis, the one quality that all successful people have (and which is the most difficult one of all to learn or fake) is the ability to take on responsibility. It is easy to be responsible for things you control and are sure of; but to be successful you must make yourself responsible for the blunders of the people who work for you as well. Responsibility requires a highly developed ego and a good deal of courage, but it is ultimately the one test you cannot afford to fail. You must be willing to accept personal responsibility, for the success of your assignments, for the actions of the people who work for you and for the goals you have accepted or been given.
Michael Korda
The healthy eye ought to see all visible things and not to say, I wish for green things; for this is the condition of the diseased eye. And the healthy hearing and smelling ought to be ready to perceive all that can be heard and smelled. And the healthy stomach ought to be with respect to all food just as the mill with respect to all things which it is formed to grind. And accordingly the healthy understanding ought to be prepared for everything which happens; but that which says, Let my dear children live, and let all men praise whatever I may do, is an eye which seeks for green things, or teeth which seek for soft things.
Marcus Aurelius
Our celebration of initiative and enterprise, our insistence on hard work and personal responsibility, these are constants in our character. But we have always understood that when times change, so must we; that fidelity to our founding principles requires new responses to new challenges; that preserving our individual freedoms ultimately requires collective action. For the American people can no more meet the demands of today’s world by acting alone than American soldiers could have met the forces of fascism or communism with muskets and militias. No single person can train all the math and science teachers we’ll need to equip our children for the future, or build the roads and networks and research labs that will bring new jobs and businesses to our shores. Now, more than ever, we must do these things together, as one nation and one people.
Barack Obama
Management’s job. It is management’s job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit centre.
W. Edwards Deming
Kohn, Alfie
Kohn, Walter
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