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W. Edwards Deming

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A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.

 
W. Edwards Deming

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The prevailing style of management must undergo transformation. A system cannot understand itself. The transformation requires a view from outside. The aim of this chapter is to provide an outside view—a lens—that I call a system of profound knowledge. It provides a map of theory by which to understand the organizations that we work in. The first step is transformation of the individual. This transformation is discontinuous. It comes from understanding of the system of profound knowledge. The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. Once the individual understands the system of profound knowledge, he will apply its principles in every kind of relationship with other people. He will have a basis for judgment of his own decisions and for transformation of the organizations that he belongs to.

 
W. Edwards Deming
 

The being of two people can differ from one another more than the being of a mineral and of an animal. This is exactly what people do not understand. And they do not understand that knowledge depends on being. Not only do they not understand this latter but they definitely do not wish to understand it

 
G. I. Gurdjieff
 

Management’s job. It is management’s job to direct the efforts of all components toward the aim of the system. The first step is clarification: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selfish, independent, profit centre.

 
W. Edwards Deming
 

I don't understand the world. I don't understand why some people have to suffer so much and others don't. I don't understand the unfairness of all that - I can't wrap my brain around it. Seems like it should be the opposite, like global warming should make Haiti discover that they have the secret plant that makes them all rich, because they've suffered enough, those people.

 
Ethan Hawke
 

The elite are the men of religion, political leaders, media and press people, and teachers. Everyone can understand the truth and know what is right. These have the responsibility of showing this right and truth to the people. They should not remain silent....It is the responsibility of people to look for right and truth. As they hear me now, they should not accept everything I say. Even the masses of Hezbollah and the resistance should not do so....Forget what my faith is and what yours is. Hear what I say and see what I do and hear what others say and see what they do, and then decide.

 
Hassan Nasrallah
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