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Kenneth Boulding

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One can even go beyond know-what into know-whether. This involves the evaluative structure of the human mind which enables us to make decisions and choices among different images of the future. Human behavior cannot be explained without this further development in the hierarchy that starts with simple information. This actually goes back a long way in evolution. Even the amoeba knows whether to absorb a piece of grit or a piece of food.
--
Boulding (1984) In: Meheroo Jussawalla, Helene Ebenfield eds. Communication and information economics: new perspectives. p. vii

 
Kenneth Boulding

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With the development of the human race (and perhaps a little earlier), a new structure emerges, which we can call know-what. This consists of the structures in the nervous system which presumably map into some kind of images in the of the 'mind', which also map into structure in the 'real world', whatever that is. Know-what is very different from know-how. The fertilized egg certainly has the know-how to make whatever organism it knows how to make, but it is very doubtful that it knows what it is doing. The remarkable thing about know-what is that it creates know-how, as we see with the fantastic burgeoning of human artifacts under the influence of a science-based technology. Science, fundamentally, deals with know-what and this enormously increases know-how.

 
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I like the notion of working the program, like an artist works a lump of clay. An artist wants to make a sculpture, but before she makes the sculpture, she just massages the clay. She starts towards making the sculpture, and sees what the clay wants to do. And the more she handles the clay, the more the clay tends to do what she wants. It becomes compliant to her will.
A development team works on a piece of code over several months. Initially, they make a piece of code, and it's a little stiff. It's small, but it's still stiff. Then they move the code, and it gets a little easier to move.

 
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