Effectiveness is doing the things that get you closer to your goals. Efficiency is performing a given task (whether important or not) in the most economical manner possible. Being efficient without regard to effectiveness is the default mode of the universe.
Timothy Ferriss
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... administration is not unlike play-acting. The task of the good actor is to know and play his role, although different roles may differ greatly in content. The effectiveness of the performance will depend on the effectiveness of the play and the effectiveness with which it is played. The effectiveness of the administrative process will vary with the effectiveness of the organization and the effectiveness with which its members play their parts.
Herbert Simon
The manager treats ends as given, as outside his scope; his concern is with technique, with effectiveness ... The therapist also treats ends as given, as outside his scope; his concern also is with technique, with effectiveness ... Neither manager nor therapist, in their roles as manager and therapist, do or are able to engage in moral debate. They ... purport to restrict themselves to the realms in which rational agreement in possible—that is, ... to the realm of fact, the realm of means, the realm of measurable effectiveness.
Alasdair MacIntyre
We never had any use for Taylor nor any of the efficiency or scientific management crowd. They never realized that human toil was the last thing in the world you had to be efficient about; the only way to be really efficient is to eliminate it entirely, and this would have been heresy to any of the Taylor, Gant, Barth, Cook efficiency crowd. It is sad to contemplate that men of the technical ability of the names mentioned in this paragraph were so lame in their thinking and social outlook that they missed the boat so completely. Who in hell wants to be efficient with a shovel, and what sense would there be even if you succeeded? They should have had their heads opened with a shovel, it might have been more effective.
Howard Scott
If we want a world ruled by law and by international co-operation then we have to support the UN as its central pillar. But we need to find a new way to make the UN and its Security Council work if we are not to return to the deadlock that undermined the effectiveness of the Security Council during the Cold War. This should be a task for members of the Permanent Five to consider once the Kosovo conflict is complete.
Tony Blair
The worker's effectiveness is determined largely by the way he is being managed.
Peter F. Drucker
Ferriss, Timothy
Ferron, Marcelle
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