Morale in an organization does not mean that "people get along together"; the test is performance not conformance.
--
The Effective Executive (1966)Peter F. Drucker
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Sometimes "pi = 3.14" is (a) infinitely faster than the "correct" answer and (b) the difference between the "correct" and the "wrong" answer is meaningless. And this is why I get upset when somebody dismisses performance issues based on "correctness". The thing is, some specious value of "correctness" is often irrelevant because it doesn't matter. While performance almost always matters. And I absolutely detest the fact that people so often dismiss performance concerns so readily.
Linus Torvalds
"She's the most unbelievable actress I have ever met," said a woman who worked on Hillary's Senate campaign. "I remember one time at a Women's Leadership Forum event in New York, thirty of us sat around Hillary, talking about politics. And she said, 'You know, I love this organization, not just because we sit around and talk about politics, but because of the bonds of friendship forming around us.' The way she said it, people were riveted by her performance. But I had gotten to know her, and I could tell she didn't mean it. She has this unbelievable ability to be a liar. She is soulless."
Hillary Clinton
The moment people talk of "implementing" instead of "doing," and of "finalizing" instead of "finishing," the organization is already running a fever.
Peter F. Drucker
An organization belongs on a sick list when promotion becomes more important to its people than accomplishment of their job they are in. It is sick when it is more concerned with avoiding mistakes than with taking risks, with counteracting the weaknesses of its members than with building on their strength. But it is sick also when "good human relations" become more important than performance and achievement.
Peter F. Drucker
Say that you hire me to mow your lawn and afterwards you pay me $30. What I have earned might be thought of as certificates of performance, i.e. proof that I served you. With these certificates of performance in hand, I visit my grocer and demand 3 pounds of steak and a six-pack of beer that my fellow man produced. In effect, the grocer asks, "Williams, you're demanding that your fellow man, as ranchers and brewers, serve you; what did you do in turn to serve your fellow man?" I say, "I mowed my fellow man’s lawn." The grocer says, "Prove it!" That's when I hand over my certificates of performance -- the $30.
Walter E. Williams
Drucker, Peter F.
Drummond, Thomas
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