"Strange business," said Lasher. "This crusading spirit of the managers and engineers, the idea of designing and manufacturing and distributing being sort of a holy war: all that folklore was cooked up by public relations and advertising men hired by managers and engineers to make big business popular in the old days, which it certainly wasn't in the beginning. Now, the engineers and managers believe with all their hearts the glorious things their forebears hired people to say about them. Yesterday's snow job becomes today's sermon."
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Ch. 9Kurt Vonnegut
» Kurt Vonnegut - all quotes »
Technology frightens me to death. It's designed by engineers to impress other engineers, and they always come with instruction booklets that are written by engineers for other engineers — which is why almost no technology ever works.
John Cleese
I would hope that American managers - indeed, managers worldwide - continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than "making deals." Management affects people and their lives.
Peter F. Drucker
During the war, in hundreds of Iliums over America, managers and engineers learned to get along without their men and women, who went to fight. It was the miracle that won the war — production with almost no manpower. In the patois of the north side of the river, it was the know-how that won the war. Democracy owed its life to know-how.
Kurt Vonnegut
In their work, designers often become expert with the device they are designing. Users are often expert at the task they are trying to perform with the device. [...] Professional designers are usually aware of the pitfalls. But most design is not done by professional designers, it is done by engineers, programmers, and managers.
Donald Norman
The hired journalist, I thought, ought to realize that he is partly in the entertainment business and partly in the advertising business – advertising either goods, or a cause, or a government. He just has to make up his mind whom he wants to entertain, and what he wants to advertise.
Claud Cockburn
Vonnegut, Kurt
Voroshilov, Kliment
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