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J. R. D. Tata

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The Psychology of Delay. Some of the causes of delay in coming to economic decisions in our country seem to lie in the psychological realm. There is such a thing as the psychology of power which motivates people: power of control and patronage, power to delay an application, power to hold up a file, power to keep people waiting in an ante-room, all of which are consciously or subconsciously treated as symbols of prestige and hallmarks of importance. (To The Central Advisory Council of Industries, New Delhi, January 3, 1969.)

 
J. R. D. Tata

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