Tuesday, October 24, 2017 Text is available under the CC BY-SA 3.0 licence.

John Kotter


Professor at the Harvard Business School and author, who is regarded as an authority on leadership and change.
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John Kotter
No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.
Kotter quotes
Never underestimate the power of a good story.
Kotter
Never underestimate the power of the mind to disempower.




Kotter John quotes
A culture truly changes only when a new way of operating has been shown to succeed over some minimum period of time.
Kotter John
Without conviction that you can make change happen, you will not act, even if you see the vision. Your feelings will hold you back.
John Kotter quotes
We see, we feel, we change.
John Kotter
We keep a change in place by helping to create a new, supportive, and sufficiently strong organizational culture.
Kotter John quotes
Analytical tools have their limitations in a turbulent world. These tools work best when parameters are known, assumptions are minimal, and the future is not fuzzy.
Kotter
Budgeting is a math exercise, number crunching. Planning is a logical, linear process. Strategizing requires a great deal of information about customers and competitors, along with conceptual skills. Visioning uses a very different part of the brain than budgeting. As the name implies, it involves trying to see possible futures. It inevitably has both a creative and emotional component (e.g., “How do we feel about the options?”). When you use “orthodox planning” to create a vision, frustration and failure are inevitable.
Kotter John
Changing behavior is less a matter of giving people analysis to influence their thoughts than helping them to see a truth to influence their feelings.
John Kotter
Motivation is not a thinking word; it’s a feeling word.




John Kotter quotes
Great vision communication usually means heartfelt messages are coming from real human beings.
John Kotter
Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.
Kotter quotes
Good communication is not just data transfer. You need to show people something that addresses their anxieties, that accepts their anger, that is credible in a very gut-level sense, and that evokes faith in the vision.
Kotter John
One of the most powerful forms of information is feedback on our own actions.
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