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John D. Rockefeller

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Good management consists of showing average people how to do the work of superior people.
--
As quoted in The Harper Book of Quotations (1993) by Robert I. Fitzhenry, p. 71; the earliest published occurrence of such remarks yet located were those of Jim Low in "The Human in Public Relations" a diner address in Proceedings, Seventh Annual Meeting of the Agricultural Research Institute, October 13-14, 1958, Washington, Pt. 3, p. 83

 
John D. Rockefeller

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Tags: John D. Rockefeller Quotes, People Quotes, Work Quotes, Authors starting by R


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I'm better at criticism than social engineering, so I always have a hard time answering good practical questions like "what can the average person do?" Of course, there are obvious answers, like the average person can get involved in local politics, the average person can get involved in violence prevention programs in his or her own neighborhood, the average person can engage with local radio and TV talk shows on crime. I'm afraid, though, that's not a very good answer. I'm best at knowing what I can do personally, which is write and think about issues like these, point out problems, and hope that people like you can do a better job than I can of figuring out where to go next. I've always seen the formulation of public policy — and solutions to social problems — as a collaborative effort. I've always felt that my part of the job was to analyze and criticize in the hope that other people might use my work to forge solutions.

 
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I found that there were these incredibly great people at doing certain things, and that you couldn't replace one of these people with 50 average people. They could just do things that no number of average people could do.

 
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Few people take objectives really seriously. They put average effort into too many things, rather than superior thought and effort into a few important things. People who achieve the most are selective as well as determined.

 
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What nobody tells people who are beginners — and I really wish someone had told this to me . . . is that all of us who do creative work, we get into it because we have good taste. But there is this gap. For the first couple years you make stuff, and it’s just not that good. It’s trying to be good, it has potential, but it’s not.
But your taste, the thing that got you into the game, is still killer. And your taste is why your work disappoints you. A lot of people never get past this phase. They quit. Most people I know who do interesting, creative work went through years of this. We know our work doesn’t have this special thing that we want it to have. We all go through this. And if you are just starting out or you are still in this phase, you gotta know it’s normal and the most important thing you can do is do a lot of work. Put yourself on a deadline so that every week you will finish one story.
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