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James G. March

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No organization works if the toilets don't work, but I don't believe that finding solutions to business problems is my job.
--
On artistic sensibility.

 
James G. March

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Mankind has never been renowned for accepting logical solutions to its most serious problems. As a rule, the degre of logicality of solutions seemed to vary inversely with the urgency or seriousness of the problems.

 
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Pournelle's Iron Law of Bureaucracy states that in any bureaucratic organization there will be two kinds of people: those who work to further the actual goals of the organization, and those who work for the organization itself. Examples in education would be teachers who work and sacrifice to teach children, vs. union representative who work to protect any teacher including the most incompetent. The Iron Law states that in all cases, the second type of person will always gain control of the organization, and will always write the rules under which the organization functions.

 
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If you rely only on experience, you’ll simply keep applying old solutions to new problems. I know a lot of people who feel they have an identity only when they’re talking about their problems. That way, they exist, because their problems are linked to what they judge to be their history.

 
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One wonders whether the ethnic categorization effort at finding solutions to problems that cross ethnic boundaries. Poverty is poverty is poverty. It does not have peculiar ethnic characteristics.

 
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I'm better at criticism than social engineering, so I always have a hard time answering good practical questions like "what can the average person do?" Of course, there are obvious answers, like the average person can get involved in local politics, the average person can get involved in violence prevention programs in his or her own neighborhood, the average person can engage with local radio and TV talk shows on crime. I'm afraid, though, that's not a very good answer. I'm best at knowing what I can do personally, which is write and think about issues like these, point out problems, and hope that people like you can do a better job than I can of figuring out where to go next. I've always seen the formulation of public policy — and solutions to social problems — as a collaborative effort. I've always felt that my part of the job was to analyze and criticize in the hope that other people might use my work to forge solutions.

 
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