Thursday, April 25, 2024 Text is available under the CC BY-SA 3.0 licence.

Donald Norman

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Go to the bookstore and look at how many bookshelves are filled with books trying to explain how to work the devices. We don't see shelves of books on how to use television sets, telephones, refrigerators or washing machines. Why should we for computer-based applications?
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Ch. 10

 
Donald Norman

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